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Extended
Warranties
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Competition
is the Name of the Game |
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The Internet offers a quick,
efficient way to request auto lease quotes from multiple dealers. We
recommend clicking on each of the links below to harvest two
or three quotes before setting off to do battle.
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Extended Warranties and Leasing
If I am leasing do I need an extended warranty?
The answer to this question is a qualified no.
One of the basic rules of leasing is not to lease outside of the manufacturer's
warranty. Think about how it would ruin your day to have to pay $1500 to replace
the transmission on a leased vehicle you don't own and will turn-in in six
months. So if you keep the lease short enough so that the vehicle is always
under warranty, then you don't need an extended warranty. But extended
warranties are high profit add-ons for dealerships who, it seems, will stop at
nothing to sell you one (see Top 10 Leasing Scams - Extended Warranty Rip-off).
Behold some of the bogus arguments salesman will use to trick you into paying
big bucks for unneeded warranties.
- Pitch: "This special price on the
warranty is only available through us at the beginning of the lease. If you
decide to buy the car at the end of the lease the warranty will cost you
much more." Translation: "Chances are, you won't buy
the car at lease-end, so if you don't buy it from me now, I won't get a
bonus."
- Pitch: "This is such a good deal,
we make it a standard item for all vehicles we sell, even leases." Translation:
"All our customers are suckers and we expect no more of you."
- Pitch: "This is much more than a
warranty. It also covers all of your regular scheduled maintenance and oil
changes. It practically pays for itself!" Translation: "The
$950 warranty I am selling you will save you $90 on oil changes."
- Pitch: "This extended warranty
will make your car worth more money at the end of the lease." Translation:
"Why should you care? It's not your vehicle."
- Pitch: "The warranty is refundable
if you turn in the vehicle at the end of lease." Translation:
"I'm going to forget to tell you that the refund is prorated from the
day that you sign the lease so in effect most of the extended warranty is
wasted during the time while the vehicle is under the manufacturer's
warranty."
As you are bombarded with this nonsense, just ask
yourself: why should I pay to extend the warranty to six years on a vehicle I
don't own? The answer is you shouldn't as long as you lease within the
manufacturer's warranty. In fact, even if you were buying the car, most auto
buying experts will argue that extended warranties are not good investments. Not
only are they overpriced (especially when purchased from a dealer), but they
tend have high deductibles and are full of strings and loop-holes that limit
their benefit.
I am leasing or plan to lease longer
than the manufacturer's warranty. Should I buy a warranty contract?
Despite what's been said above, there are some
situations where one could end up leasing beyond the manufacturer's warranty.
Here are three that we could think of:
- The manufacturer's warranty is unusually
short. For example Volkswagen only offers a 2 year / 24,000 mile warranty
and your budget may dictate a 3-year lease.
- You are leasing a used vehicle with little or
no manufacturer's warranty remaining.
- You already leased the car for 60 months and
didn't' know any better.
Those who find themselves in such situations
basically have two options. 1) Take a chance that the vehicle will remain in
good mechanical condition and that repair expenses during the lease period will
be tolerable, or 2) Fork over the cash for an extended warranty contract.
Extended Warranties 101
If you opt to go the extended warranty route,
here's what you should know.
- They are not cheap. Be prepared to pay
anywhere from $400 to $2000 depending on factors such as make, model, year,
mileage, and duration of contract. The average service contract extends
warranty coverage through 6 years or 100,000 miles and costs $1150.
- Extended warranties cost more when
purchased from a dealer. According to a study by the New York Attorney
Generals office, dealer mark-ups range from $200 to $900. It is no wonder
dealers push warranty contracts so hard - even when they are not needed. The
best bet is to shop around before buying. You can get free on-line quotes at
many of the warranty companies web sites, including American
Auto Warranties who claims their warranties cost substantially
less than warranties offered by dealers with same coverage.
- Warranties cost less for models with better
repair histories. For example, a 7-year 100k mile bumper-to-bumper
warranty on a Toyota might cost $700 vs. $1,100 for the same warranty on a
Ford Explorer. Asian built vehicles such as Toyota, Honda, and Nissan are
considered Class 1 and cost less to extend the warranty as compared to
Chevy, Dodge, and Ford who are considered Class 3.
- Not all warranties are created equal.
Dealers tend to offer mechanical breakdown protection which means that the
part has to break for it to be covered. Look for true
"bumper-to-bumper" type warranties that cover parts even if they
wear out.
- What is and is not covered. Don't
expect the extended warranty to cover every single function and part on your
car. Most service agreements exclude coverage on a long list of items such
as batteries, shocks, brakes, clutch assemblies, headlight bulbs, lenses,
etc. Be sure to read the contact over carefully and understand the
exclusions.
- Beware of the dreaded deductible. Most
service contracts require you to pay a "deductible" when you make
a claim. Deductibles can range from $0 to $250, and depending on the
language of the contract, can significantly limit the benefits of the
warranty. For example, there is a big difference between paying a $50
deductible on "each covered item" vs. a $50 deductible per repair
visit. If your vehicle already has a lot of miles ask about a
zero-deductible option. Warranty Gold offers this for an additional $75.
- Radius requirements. Some warranties
may require you to get your car repaired at the dealership if you are within
a 50-mile radius of the dealer. In contrast, other warranty companies allow
you to get your vehicle repaired anywhere anytime.
- Will the warranty company still be around
in five years? Warranty contracts cover long periods of time were your
potential benefits may not be realized for several years. If the warranty
company goes out of business during this time you are basically screwed.
Make sure the company you buy from has been around for a while and is in
good financial health. Stick with warranties backed by the manufacturer or
from large, reputable companies.
- Beware of phony "refundable"
contracts. A favorite sales gimmick used by dealer's to push over-priced
warranty contracts, is the "refundable" policy. These policies
promise a full refund at the end of the contract if no claims are made. Mark
Eskeldson in What Car Dealers Don't Want You To Know, points out
that this brilliant marketing strategy actually discourages people from
making claims, particularly if the claims are required to be made within a
specified time after the repair (typically 30 to 60 days). Eskeldson writes,
"Let's say your car needs a $600 repair
in the fourth year, but you don't file a claim because you want a full
refund of the $1800 you paid for the warranty. In the 5th year, your car
needs another $600 repair (you're still hoping to get your money back). In
year six, another repair is needed, this time $1,000.
"What do you do now? If you file the
claim, you'll only be covered for the latest repair, not the first two that
cost $1,200. You won't get your $1,800 back and your total repair costs will
be $3,000, including the warranty. If you don't file the claim, you will get
the $1,800 without interest, but only you spent $2,200 on repairs. Had you
put the original $1,800 into an account paying 5% interest, you would have
had over $2,200 to pay the bills."
In such a scenario, it's clear to see who the
winner is.
Bottom Line
If buy an extended warranty do your homework first. Read the contract
carefully and understand what is covered and what isn't. Pay particular
attention to the "exclusions" list - parts that aren't covered by the
warranty. Remember your choice of vehicle will affect the cost of the warranty
with warranties for well-built vehicles with good repair histories will cost
less. Shop around before buying and compare both price and coverage.
Stick with large, reputable companies that have been around a long time, and
most important point of all: treat everything the salesman says with the utmost
skepticism.
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